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Free Assessment

Would Your Patient Relations Department Survive an Unannounced Survey?

Find out in 10 minutes. The 10-Point Patient Relations Department Self-Audit gives you an honest, expert-designed snapshot of where your department stands, across compliance, documentation, escalation, and experience.

Designed by Linda Van der Voort, MA, CPXP, Ruth Ravich Patient Advocacy Award recipient and Co-Chair of the Beryl Institute Patient Advocacy Council.

What You'll Learn

A Clear Picture of Where You Stand

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Where your CMS compliance gaps are before a surveyor finds them.

Whether your grievance closure process meets the 7-day best practice standard.

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How your documentation, escalation, and training stack up against national benchmarks.

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A personalized score with actionable recommendations tailored to your results.

Get Your Free Audit

You'll receive the audit link instantly by email, plus a short series of practical insights for patient relations leaders. No spam, unsubscribe anytime.

Check Your Inbox

Your audit link is on its way. If you don't see it within a few minutes, check your spam folder.

Designed from 15+ years across major health systems
CPXP Certified Ruth Ravich Patient Advocacy Award Beryl Institute Patient Advocacy Council Co-Chair